Munich, October 26 – What began as a startup idea nurtured by the SCE Incubator has evolved into software that established outdoor and sports brands use every day: simplysolve helps companies automate the processing of repair, warranty, and service requests. Its client roster now includes well-known companies such as ORTLIEB, SPORT 2000, Hanwag, and Penguin. The SCE alumni startup has now published four new case studies. They illustrate the specific changes these brands have seen in their after-sales operations.
 

Some startup stories are particularly compelling examples of what can happen when a good idea grows into a sustainable business over the course of several years. Our startup Brakeable is writing just such a story, and it is now operating under a new name: simplysolve.

SCE Alumni Startup BRAKEABLE and outdoor outfitter ORTLIEB enter into a symbiotic partnership. With its AI-supported platform, BRAKEABLE helps to optimally use customer feedback for repairs and process optimization. Suppliers can identify common defects more easily and customers receive helpful repair tips or cost estimates - a win-win situation.

After receiving the AI+Munich and EXIST Women funding, BRAKEABLE secured the coveted EXIST funding from the Federal Ministry of Economics and Climate Protection at the beginning of July. 

The Munich-based start-up BRAKEABLE has launched a platform that allows buyers to give manufacturers direct feedback on why they need to phase out certain products, enabling companies to make their products more durable without relying on inaccurate, traditional star ratings and making buyers part of the product development process.